We purchased our legacy a few weeks ago and the whole experience was amazing. No pressure for Samantha Martin. She was great and answered all of the millions of questions we asked. I would definitely recommend friends to go here.

Everyone was very friendly, helpful, and kind. They addressed all my issues with patience. They waiting area is very pleasant. Everything is clean. My only suggestion would be more things to keep us busy while waiting. Simple games like Jenga or something that you could easily play with your kids or another waiting customer. And for the kids maybe a little library or something?

I have never bought a Subaru in my life; however, I was interested in buying one. I met with Corey and he was awesome. The process from start to finish has been one of my quickest purchases for car in my life. Cory was very knowledgeable, attentive to mine interests and was able to get me in the cart of my choosing. This dealership had a lot of inventory to choose from. And I will be coming back in the future.

To sum it up, transparent. I really enjoyed the video messages I received from the individual actually doing the work on my vehicle, highlighting the specific issues which made sense and were easy to see. Raj, my service advisor also provides great service every time I am in there.

I sold my car there. Had a good experience. They didn't try to yank me around.

I took my car in for repairs on my AC and the technician went above and beyond. The kindness I experienced from the staff was truly heart warming and greatly appreciated.

First off when looking into the new wrx , auto nation sold the vehicle right at MSRP. Which is amazing , as a lot of other dealers are marking prices up for vehicles, such as the first dealer I went to. When speaking to Michael and everyone that helped my with my purchase, they were all friendly, informative and made me feel comfortable with my purchase. I had wanted to keep the wrapping on the car so that I can do a small video unwrapping, and Michael made sure to leave a note and let everyone know to make sure it stays on. And because I did have wrapping on it they didn’t clean the car or detail, so he said when I’m ready to come back and they will do that for me. Their customer service is genuinely all for their customers.

I am very pleased by the service we had and friendliness we were treated at the service center. We brought our lunch with while waiting outside and they set up a tent up just for us. Will come back in the future and thanks again for taking care of us!!

If you need to schedule a service appoitment call 916-724-2690. Frustrated trying to schedule appointments for recalls with dealership and their automated call service loops (doesn’t work for service). This is the 4th recall for the 2019 Ascent in 3 years. Love the car but lots of recalls. Tried to FB messenger them, will wait to see if they call…they did call this afternoon and apologized but no parts for recall fix…it’s been about 4 months waiting for parts!

The used car i drove an hour and a half to come see, that I had made an appointment too come see, might I add, was completely filthy, dirt everywhere, moths inside, there was melted ice cream between the back seats and some kind of splash marks all over the interior of the rear. On top of that the cars paint had swirl marks all over it. Despite all of this, the fact I was PAYING IN CASH, and trading in my car they would not lower the price at all saying that corporate sets the price... Like corporate knew how gross the car was! It seriously needed a detailing and they did not have the facilities to do that, and would not lower the cost( basically the whole KBB value) to compensate for that. When buying a used car you expect to get jerked around, but there is also the expectation that the car will at least be clean and looking as good as possible.

I will only buy through Subaru! This was my second time buying a car through a Subaru dealership and I absolutely love, love, LOVE my experience with them! They have a no hassle policy which makes for an easy shopping experience. My husband and I first bought a Subaru Impreza and then a year later had a kid so we needed to upgrade to something bigger and ended up getting a Subaru Outback. We originally were thinking about getting the Forrester but after test driving the new Outback and seeing all the features that come with it, the car sold itself. We absolutely love our new car and are so happy we purchased through Subaru. The guys at the Roseville location were amazing. Sergey did an awesome job of explaining the differences between different cars and he had such great customer service, he truly made me feel like I was talking to a friend. The manager Sonny was super friendly, he made the process feel stress-less and that’s coming from 2 parents that had there baby with them. Zen helped complete the paperwork side of things and he explained everything SO WELL, he answered all of our questions and made us feel great about our new car. I really appreciate the customer service that Subaru employees provide, it’s honestly night and day compared to *cough* *cough* (Toyota). We tried buying a car a few times through a different dealership and the experience was just awful. Coming to Subaru was like taking a breath of fresh air and that’s just me being completely honest. I highly recommend this dealership to anyone thinking about buying a car new or pre-owned in the Sacramento area. You guys get 2 big thumbs up from me and I will definitely be returning for when I’m ready for another car. Thank you so much for making the car buying process so painless.

Best Subaru dealer I have ever been to. Normally I avoid dealerships like the plague but al lthe staff at this location are amazing and have your best interests in mind. Always make me feel welcome when I take my car in for service, don't try and up sell you or say things are wrong that aren't. Highly recommend to anyone who owns a Subaru and needs service or looking for a new car. Update 5/19/22: Ended up trading in my older Subaru legacy for a brand new Outback Touring Xt and I love it. This all started with Raj my service advisor who always provided the best customer service when I brought my car in. After answering some questions about a new Outback I was referred to Emmanuel who didn't pressure me at all to buy the car. Even the finance specialist Alvin was hilarious and no pressure. I have bought 5+ other vehicles and this was the best car buying experience I have had. Highly recommend this dealer and staff.

I will only buy through Subaru! This was my second time buying a car through a Subaru dealership and I absolutely love, love, LOVE my experience with them! They have a no hassle policy which makes for an easy shopping experience. My husband and I first bought a Subaru Impreza and then a year later had a kid so we needed to upgrade to something bigger and ended up getting a Subaru Outback. We originally were thinking about getting the Forrester but after test driving the new Outback and seeing all the features that come with it, the car sold itself. We absolutely love our new car and are so happy we purchased through Subaru. The guys at the Roseville location were amazing. Sergey did an awesome job of explaining the differences between different cars and he had such great customer service, he truly made me feel like I was talking to a friend. The manager Sonny was super friendly, he made the process feel stress-less and that’s coming from 2 parents that had there baby with them. Zen helped complete the paperwork side of things and he explained everything SO WELL, he answered all of our questions and made us feel great about our new car. I really appreciate the customer service that Subaru employees provide, it’s honestly night and day compared to *cough* *cough* (Toyota). We tried buying a car a few times through a different dealership and the experience was just awful. Coming to Subaru was like taking a breath of fresh air and that’s just me being completely honest. I highly recommend this dealership to anyone thinking about buying a car new or pre-owned in the Sacramento area. You guys get 2 big thumbs up from me and I will definitely be returning for when I’m ready for another car. Thank you so much for making the car buying process so painless.

Purchased my Outback at Roseville Subaru. Great transaction. Take my Subaru for service there as well. Nice staff, clean waiting area.

Excellent service. Great friendly staff. Always there to help.

This location has the most helpful employees. Very causal and inviting. I am so glad we had the help of Emanuel and his team. They went above and beyond to get me settled with my new car, getting the paperwork completed, and dealing with my old lease. Emanuel kept in contact with me over the course of months and was never pushy, just there to help. Really appreciate them!

The attendants are always very nice. Their facilities are always very nice. I did ask to get my car washed and they stated “of course”, but it was not washed and looks more like they just sprayed it down with water.

Great customer service who are willing to go the extra mile.

An incredible experience - easy, quick and enjoyable. Not often words used to describe a car purchase.

Great service! Raj is the best!

Despite it being a very busy Saturday, I was able to check in quickly for a recall service appointment. My car was ready sooner than expected, and I also received text communication about it when I didn't get to answer the phone call. Everything was clear and smooth, and people were friendly.

Great customer service and clean waiting area. They completed the routine maintenance in a timely manner and were super friendly. Also, they didn't push any "extra" services on me.

Reps were excellent! Rob was great. Parts guy was great. Answered all questions. Ready when they said it would be ready. Did not wash. Drop off envelopes not in box, trash all over ground by box. All around okay job but store upkeep lacking..

Great service and fast communication throughout

Raj is an excellent customer service manager… Time after time he has helped us, explained everything all with a gentle approach. We love our Subaru and this dealership. Highly recommend.

The three stars is for the miscommunication, not for the service done to my vehicle. That part was great. My car is running better than ever! AutoNation Subaru Roseville is usually fantastic about communicating but unfortunately I happened to fall into one of the unlucky ones who had their vehicle being serviced when they had a random power outage on April 27th. I had received a text message that morning from my service advisor Paeli telling me I could pick up my car anytime before six, and that I would need to drop off my rental prior to (due to that being Enterprise's preference). Upon dropping off my rental and being shuttled to the dealership I found out that there was an outage and that the entire service team had gone home for the day, which meant I could not take my car home with me. That put me in a bit of a bind, as I had to scramble to find someone who could take me home (I live about 10 miles from the dealership). I also had to figure out how I'd get to work the following day.. ended up borrowing a family member's vehicle. I tried reaching back out to my service advisor but never received a response. My understanding now is that she was sick (from what I heard when I picked up my car the next day, April 28th) but it did put me in a tough spot. I had asked the advisor who helped me when I got my car if there was any way possible to be compensated for gas, since I went out of my way for no reason. He left a note for Paeli but to this day I have not heard anything. I understand completely that the power outage was out of anyone's control but the miscommunication, or lack of communication really, is what I am most concerned about. If anyone read these reviews, is there anyway that I can be compensated for my time?

Just bought a new Impreza, worked with Cameron. He was easy to work with and didn’t pressure me at all. AutoNation Subaru was the easiest business to work with in regards to reserving a car. None of the car lots had any cars on the lot that we were interested in, so we had to reserve a car. All the other car lots we went to wanted a full credit report just to hold a car when it came in so we could look at it. But AutoNation Subaru just wanted a simple refundable deposit. So much easier as I don’t want so many hits on my credit. Once the car came in we got a call, came into see the car and went through the purchase process, which was a breeze with Cameron. I highly recommend Auto Nation Subaru. We love our new Impreza. Great car, handles well and safety ratings are all 5 star! Thanks Auto Nation Subaru for an easy buying experience.

Thanh was great to work with. Very professional and responsive. I hope to get a chance to work with him again.

My first time at Subaru Roseville and I was very impressed! Heather was so sweet and very knowledgeable about everything I was having done. They were on time, and the check in was smooth. The area where you check in is wide open and easy to maneuver. The building itself is really nice. Loved my experience. We previously went to the Shingle Springs Subaru and it is the opposite of these things I listed. Plus, the men that work there treated me like a dumb woman which is infuriating . It was worth the drive from Placerville to a Roseville twice that day for great service.

This makes Subaru Outback number 16 for us. Love the car love the dealership. Thank you

Very low pressure dealer. Fast and efficient.

Always great service at the dealership. I appreciate Jason and he calls me during the inspection if something is discovered. They are caring and kind people. Always willing to investigate or find a problem. I will only take my Outback to this dealership service department.

Both Jordan and Mariah were very polite and professional, they are an asset to your organization.

Had a pleasant experience with Ryan and Zen, both very understanding, straight forward and responsive.

I recently had the pleasure of leasing a car at Subaru autonation in Roseville, Ca. Its been 13 years since I’ve bought a car and the car market has obviously changed drastically. Not to mention just in the last year, so I was a bit apprehensive. My Camry had done her job though and she served me well for a long time but it was time. I knew I wanted a Forester Wilderness. I had the privilege of meeting Cameron Tapia on my initial visit to look at the car, which they did not have in. Due to their popularity he recommended I put one on hold. I did just that. He kept me very informed of when it was coming via email and text. Long story medium… I went to “test drive” it and of course left with it that day. I was obsessed with it and still am. I have to shout out Cameron though.. He was so easy to work with and I never felt obligated or pressured to buy. He made the whole experience so easy for me. He answered all my questions, which I still text with. 🙄 He had a very calming demeanor about him which really set me at ease because inside I was all knots. The whole experience was amazing. From communication on day 1, to test drive, to paper signing. It literally took less time than buying my new iphone13 a day later. No joke. Anyway, sorry for the novel but this team deserved it. Especially Cameron. I can’t thank him enough for his help and for all the follow through even after the purchase has been completed over a week ago. If you want a new whip go visit Subaru in Roseville. (I am not sponsored) 😂

Gianna was super helpful and not pushy. When the monthly payments for a 2022 were more than I wanted, instead of trying to talk me into higher payments or deposit, she helped me find a 2018 with low mileage, all the exact features and trim and well within my budget

Always get great service from AutoNation. Cory and the rest of the crew are super friendly and very attentive. There are Subaru dealers closer to where I live, but the service is worth the drive!

I met with Mariah although Zen started my entire experience, It was super easy and everything was explained well and clear. I am very excited and happy about my new Forester. I felt taken care of for a second time!

I will only take my Forrester here for all my maintenance needs! Raj is amazing and takes the best care of his customers. Love our conversations and the family feel at this dealership. The personal connection between the associates and their customers is what has us coming back again and again. Thanks for taking great care of us!

I appreciate the thorough and prompt service. I’ve been with them for over 6 years and have gained a trust and professional relationship with my service technician, Cody.

Great and fast service. Friendly and clean environment.

Good service and nice people.

Great friendly service. Understanding of needs, good listening skills. Not pushing salesmen but quality education on vehicles and finances.

Cody was friendly, attentive and professional.

AutoNation Subaru Roseville was great. They got me in on time for my appointment and finished the work quickly. My service advisor Paeli was friendly and knowledgeable and they had a nice waiting area. Would recommend taking your car here

Exceptional experience and customer service. If you are looking for a Subaru, I highly encourage you to ask for Cameron. Not only was he very professional while buying the car, his after-sale customer service and followed up with us were exceptional. I couldn't ask for a better person to work with than Cameron

We felt we got excellent service at a very good price. I would recommend the dealership to my friends and family.

As always, Cody is very friendly and efficient. My car seems to be in for two issues at a time, one is almost always fixed and the other seems to be unrepairable. For the last two years my phone has not stayed connected to my car and decides to unconnect, screen reads, no device detected. It usually reconnects but I lose 5 seconds of the conversation and once it starts it continues for the entire phone call. This is a daily occurrence. It has been checked into half a dozen times at least and no solution has been found. Quit frustrating to have a car that does not work correctly and the issue cannot be resolved.

My experience at Subaru in Roseville was great! This was my first time purchasing a vehicle and Trevor made the whole process so simple and easy. If you’re in the market for a new SUV-go Subaru! You'll get a no BS buying experience and a wonderful vehicle. Bradley in finances was also super friendly and very patient when explaining all my options to me. Thank you Subaru Roseville!!

This was my first time buying a car. I was greeted upon driving up. Had a very friendly employee named Trevor ask us what we wanted, took us to the car lot and showed us around. He knew the subaru car models very well and was able to answer any questions we had. He was honest, helped me find the most affordable option, and had a good sense of humor. The financial process went smooth as well. Alvin told us the most important insurance we needed for the car and what his personal suggestion was. He was able to negotiate a longer deal that costed us less monthly which I am very grateful for. Overall the experience was very positive for my first time buying a car and I would definitely recommend to anyone looking to buy a car/subaru.

I was greeted by Service Advisor Cody Pickinpaugh upon arriving at the Service Entrance. He spent a few moments addressing my concerns regarding the third party oil filter. He assured me that it was a dependable product. He also honored a discount coupon sent to my email The overall service experience met my expectations. The service included a car wash.

I came here to buy a vehicle and they didnt even try! I bought one with Hertz Car Sales through Citibank who is also their bank...they have so many cars to choose from and they could have sold me ONE! They didn't even try!

My service representative, Cody, was very knowledgeable and helpful. The waiting area is pleasant. I come here whenever I need service.

Ryan was amazing, he made the whole process fast and easy for us! After purchasing our car he followed up making sure we are satisfied with the new car. I highly recommend this subaru dealership because everyone was welcoming, nice, patient and friendly with us! It was super important for us going in with a toddler. (Ryan made sure my daughter is entertained until we filled paperwork, so Ryan we really appreciate you!!)

The whole team at Subaru were very kind and attentive throughout the whole process. Zen and Alvin were both very knowledgeable and friendly. I would highly recommend Subaru Roseville! It was a wonderful experience :D

Jason W our Service Advisor has always calmly explained the benefits and costs of what we need to prioritize when servicing and always gets to the bottom of whatever issues we’ve had. Extremely trustful, we’ve come to count on him and only take our vehicles to this location.

Overall the experience was good. Jordan helped me navigate pre-ordering a vehicle and was extremely helpful throughout. The bad experience came with finance. Too pushy when offering extended warranties and add ons. When I asked about military discount it was a quick no even though the subaru website clearly states that there is one.

Overall I had an excellent experience at this dealership. No sales pitch. Worked with the online person who ordered the exact car I wanted and I received the car way sooner than I had expected. It was a no hassle pleasant experience with friendly people. However, there was a very important piece of information I think should have been discussed with me: How to break in a new car engine properly. Before purchasing the car I researched the best way to break in an engine, a very important thing to do. Then, to my shock, the manual barely touched upon the subject. Everything else is great and I love the concept of the Outback Wilderness. I have never had a Subaru until now. My other two cars are a 2000 Celica and a 2007 Tundra with a lift job and big wheels, aka: The Tank. The outback wilderness is a vehicle between my other two. My overall rating would have to be 4.9 based upon the elimination of a discussion on engine break in.

Routine service took much longer than I was told or expected. I was told it would only take 1 1/2 hours to complete. It took more than 3 hours, a great inconvenience to me. I had to reschedule a doctor's appointment due to delays in completing service. They forgot to wash my car when it was offered to me as part of the service. I then had to wait even longer for my car to get washed. I found out that another customer brought their car in earlier than their scheduled appointment and that car had multiple problems. I was told that was the reason it took so long for the dealer to complete the service on my car maintenance. Since my car was due to be completed prior to service on other car, they should have completed my service first. Then had other customer with multiple problems with their car wait longer to complete that service. It appeared preference was give to other customer which I felt was unjust, poor customer service.

AutoNation Subaru in Roseville is great! I recently purchased a 2022 Subaru Outback XT. The buying experience was one of the best experiences I’ve had at a dealership. My Sales- Person was (John Talaga), He was extremely helpful with my purchase, very informative, answered all my questions, made sure that I knew how to work everything in my new car. All in all great experience at Subaru Roseville! I highly recommend this place.

We had a good experience buying a used car there. Michael was really helpful and went out of his way to help us. We did not feel pressured into buying and had time to think. The only drawback was that the price was fixed without any latitude for negotiation.

AutoNation Subaru in Roseville is great! I recently purchased a 2022 Subaru Outback XT. The buying experience was one of the best experiences I’ve had at a dealership. My Sales- Person was (John Talaga), He was extremely helpful with my purchase, very informative, answered all my questions, made sure that I knew how to work everything in my new car. All in all great experience at Subaru Roseville! I highly recommend this place.

I took my Subaru in without an appointment for service in response to several emails that said it was time for the cars 20,000 service. I was greeted almost immediately by a young man who was friendly and professional. He took me to the service desk where only a small few were working. I asked for the service and for the alignment to be done. Im giving 4 stars because I believe the alignment should be part of a 20,000 mile service. Instead, I had to pay extra. I know when I was with Toyota, alignement was a part of my service contract. And as much as we pay for these cars, it still should be. So.. 4 stars for Subaru as a whole because they make you pay for things that should be included. Especially when its a lease. 5 stars for the gentlemen who helped me that day. They were both friendly, professional, and kind.

From the moment I walked into dealership service has been awesome. Ordering our OBW, receiving 7 weeks later, purchasing experience and tutorial by sales person, couldn't ask for more.. Salesperson has kept in touch and answered many of my questions. Also when I call in if my salesperson is not available another person helps me. This is my first Subaru and the first new car we've purchased in over 30 years, always buy used , so this was really a fun experience. I've had the car for 9 days and I'm amazed at this car!! Also my son was in car business for almost 30 years and he purchased from Roseville Subaru Auto Nation because of way dealership is run. So if you're in the area, use them.

Awesome dealership. Jordan, my sales rep, was professional, knowledgeable and well prepared for my visit. Based on prior phone conversations, She had several cars ready for me to look at when I arrived. The purchase process was painless! Remember when it took all day to haggle with the dealership? Well, not the case here. The trade in for my old vehicle was generous, the price of the new car was fail, no haggling needed. A few optional items were installed promptly and I got lots of explanation and help about all the electronic apps (my prior car was much older and did not have all these bells and whistles). Jordan helped me set up my phone, has reached out to me afterwards to see if I need additional help getting the apps up and running. All in all, a very pleasant experience. Highly recommend these folks.

Don’t waste your time here. Believe all the negative reviews. They’re here for good reasons. Emanuel Alvarado is the definitive sleazy used car sale person. The manager Mariah Adayan couldn’t care less. Avoid

Cody at Roseville Subaru helpled me with a dead battery issue, by having the starting and charging systems checked out on my Crosstrek all without an appoiintment. I drove away confident and assured of no more problems. The following day Cody called by home to make sure I had no further issues. I very much appreciated this unexpected additional courtesy by the Subaru Service Advisor. Thank you Cody..........see you next scheduled service. Two recalls !!!! Handled perfectly, and in a timely manner.

The Service Department is outstanding. Jason Wanner is an awesome Service Rep - he makes everything seem so easy and he always exceeds expectations.

Incredibly professional, fixed a problem that could have killed my engine. Very grateful to staff, and shoutout to Paeli who was very communicative and dealt with the problem right away. Thank you!

I had a good experience purchasing my new vehicle from Zen. I had to order my vehicle and he was an excellent communicator; providing delivery status updates regularly. And, when we took the car for a test drive he had a deep knowledge not only of the mechanics and electronic functions of the vehicle but the Subaru brand itself. The genuine hospitality and attentiveness that he showed my wife and I was beyond my expectations.

I loved the Touring Subaru Outback the moment I saw it. I had owned an Outback previously that was totaled in February. The Touring Outback is the top of the line and is loaded with all the safety features and technology that I wanted in a new care. Isaac our salesman was excellent. He was very patient and knowledgeable. We have always liked the care and kindness given to us at Autonation Subaru Roseville. Thank you for taking such good care of us. Sharon

It’s so easy to Make an appointment. I asked for Heather and she was there for me every step of the way, she gave good recommendations and great service . Such a nice place to have my Jellybean serviced!

Jeremy and Amber treated me like I was the only person that mattered. When I order my Outback, I asked a tun of question’s. Amber even asked me question’s. So in the end I was able to get exactly what I needed. I am in LOVE with my new Outback 💖

Want to start off by saying I enjoyed the experience thanks to Raj, my service technician. I would suggest more efficient drop off and pick up. I arrived 10 minutes early thinking it would save me time, yet wasn’t attended until 10 min after my scheduled appointment. Not sure if it’s exclusive to Saturdays only. Spent 40 minutes dropping off. For pick up I had to call to find out if it t was ready since it had been a good 5 hours since my service drop off. Luckily I didn’t have plans to use the vehicle

Brought my forester for scheduled maintenance. Took forever to check in. Asked a different service advisor what the hold up was. Apparently my assigned service advisor hasn’t shown up yet! They were going to let me wait. Good thing I started to complain. No apologies at all. Never coming back!

Their service is awful I purchased a car and a couple months later it would turn off out of nowhere on me even while on the freeway. I took it back to them to get it serviced they kept my car without informing me that they were going to do so and when i went to pick it up they refused to give me service receipts and the car still has the exact same issues. They continue to refuse me service now i’m stuck with a dangerous vehicle that almost hurt myself and others and no one will help.

Heather was very helpful with my warranty service. I appreciated that there was no question about getting the work done under warranty. She was attentive, kept me informed about the process and estimating how long the service would take.

Cory and Alvin were so helpful. Cory called us when the perfect car for our family came in and Alvin worked with the lender after the fact to lower our interest rates. Very happy and will go back when we are ready for another car

Very clean, fairly new, spacious facility. Service Department is pretty good here; Cody is the best service representative there; things are done promptly and in a short period of time. Everyone is very friendly and willing to help; had never been pushed or offered services that was not necessary. Love Subaru Roseville, definitely recommend them to my friends and family.

I had a recall fixed on my car, and the appointment scheduling was easy, service advisor Cody was very nice and they even have an uber service to take you home while your car gets worked on! I love when I bring my car here because they always do a free inspection of my vehicle as well to tell me if I need anything replaced or changed! Great service.

Heather is an excellent Suburu Service Assistant. She owns a Suburu herself. She helped me get a loaner car for the weekend when the parts hadn't come in by Friday. She also let me keep the loaner an extra day, so the fuel smell in my car would dissipate after the service to replace the fuel pump was completed. I plan to go back to AutoNation Suburu Roseville for other services in the future.

Easiest car purchase ever. Connected with Jordan online, told her what I wanted and dropped off a deposit. Done. I did have to wait about a month for my car due to a lack of new cars throughout the entire auto industry. They kept me informed throughout the wait time and Jordan let me know the moment my car arrived. I drove it home that same day. This is my second Outback and my favorite car of all the cars I’ve owned over the years. First time at this dealership and I was impressed by the lack of pressure.

This is my second round purchasing a Subaru from this dealership and I once again received outstanding customer service from my salesperson, Sergey, to the financial processing via Alvin (Inook). I appreciate their no pressure approach to my purchase, merely answering questions that arose and assisting me through the process from start to finish. Further, having just had my car totaled in an accident, Sergey willingly picked me up in Yuba City so I wouldn't have to rent a car to get there. I definitely recommend this dealership and Sergey to assist you in your purchase of a Subaru. I also love my 2022 Subaru Outback Limited Outback. Feel safe and so much room for outdoor activities and related gear.

I Traded in my car for a WRX and the staff went above and beyond. They were helpful, courteous and professional. The internet sales manager even helped me on her days off!

Rodrick was fantastic!! I just traded in my '19 Civic for a '19 Forester and the experience was fairly painless. Minus my drive from Tucson to Sacramento and back to Tucson in less than 36hrs. Staff is very friendly and they will follow up with you to make sure that everything is going smoothly. I was shocked to see a dealership actually support the sale even after I left with my Forester.

Best auto service I have ever had in my lifetime of auto service. Subaru is on top of everything that is happening with your car. Having an assigned service person is wonderful. Lacey is mine and I just love her. The entire staff is customer service oriented. Very efficient, organized and on time. Would never have any other car manufacturer because of them besides loving my Subaru. Update: Lacey moved on but before she left she had me meet my new service manager, Heather. I was so sad to see Lacey go but Heather is just as attentive. I just had tires put on my car and oil change etc. They check all the car out to make sure nothing is wrong. I don't mind waiting in their waiting room because you can make lattes, tea, have bottled water. And they have WiFi so you can work or blog, etc. Or watch HGTV. Love this place, best service ever!

I was traveling from out of state when my check engine light came on. I was able to get an appointment a few days later. The service person who handled my account was kind and courteous. However, I brought my car in at 7:20 and when I had not heard anything by 3:00 I called to see what was going on. They had diagnosed the problem but not called for confirmation to continue. They had the parts they needed but because of the delay they were not able to fix the car until the next morning. Because I was from out of town, I was stuck until it was fixed. They did compensate a portion of the fee for the delay, which I appreciated. To make things worse, the check engine light came back on when I got home, so I'm not sure if it was diagnosed correctly in the first place.

Friendly employees BUT the day after I had my car serviced, I had a dead battery. AAA was shocked when I told them I had just had the car serviced the day before because the battery cable connections were completely covered with battery acid. Perhaps when they do the basic service this isn't included but it only takes a second and it would have avoided a dead battery!

This was one of the easiest car purchases I have ever had. I looked for a car online, saw 2 I wanted to test drive. Rod Gregory was patient and helpful with all of my questions and even let me test drive another car I saw on the lot. After the test drives we went home to discuss our options, not once did we feel like we were being pressured or trapped in the dealership, as has happened in other places before. We called Rod the next day with our decision to purchase the last minute test drive. I now have a beautiful Subaru Outback that is perfect for all of my needs. I would highly recommend Rod at Subaru of Roseville.

This is the second time I have purchased a Subaru Outback from AutoNation Subaru Roseville and I find the sales staff, this round Sergey, to be professional, knowledgeable about features of their vehicles, and most importantly for me, non-aggressive in their sales approach. Further, they continue to accommodate me with questions, transportation to get my vehicle, and just interest in my particular situation at the time. I will no doubt return their when it is time to get my next Subaru which will most likely be their new EV model. You won't be disappointed. Oh, I should mention that their financial department personnel (Inyook, aka Alvin) was likewise knowledgeable and non-aggressive in his segment of the transaction. Thanks so much!

The Service Rep Cody was extremely on top of things. I definitely will return here for service next time.

My experience at Subaru was amazing. It was smooth and Cameron was so helpful with answering all our questions and concerns.

Great friendly and super fast service. Helpful, honest and professional.

Took my new Subaru in for it’s first service appointment (6K miles). Raj took good care of me, and I was so excited to learn that Mike Valverde is now at Subaru. He was my Service Manager (not sure of title?) when I had a Honda and went to Autonation Honda. I can’t speak for the rest of the Service Team, but these 2 took great care of me and my Outback!

The customer service is awesome. Jason Wanner is the best!!

Great for service. Excellent communication. Car is washed when I pick it up

Mike Valverde did an amazing job with getting my car serviced, he and his team were able to diagnose and get my car back on the road much faster than expected. I appreciated getting a call letting me know that my parts were delayed in shipping and gave me an honest timeline for repair, I will absolutely always take my Subaru to AutoNation for all service needs!

Took my Crosstrek in for its first oil change and tire rotation. Raj was my service advisor. He was friendly and quick with getting my checked in and out.

Awesome service as always. They are very quick and efficient. They fixed what I was concerned about about. Always could count on them.

Jordan was extremely helpful in helping us test drive and purchase our new Subaru Outback. The process was straightforward and transparent.

This car dealership has really stepped up its game after my first problem arose. Heather has been fantastic, and handled my vehicle, and issues like one should. Keep up the GREAT work! Because of the great service, I will keep returning whenever I have an issues, or decide I need a newer vehicle. Thanks you to the AutoNation Subaru!

Quick and painless. My family and I were greeted by a salesman and within 10 minutes were sitting in the vehicle we were hoping for. Our salesman Sergey was very knowledgeable about the cars, I even quizzed him on the boxer engines and symmetrical AWD system and he was spot on. After spending 12+ hours at other dealerships I can appreciate getting straight to the point and getting the whole process done as efficiently as possible. Our finance guy was Bradly who was very friendly and informative about the different options available as well as the documents that needed to be signed. I would also like to mention the entire time we were not pressured into any decision whatsoever. I would recommend this place to anyone who isn't interested in haggling and wants an easy car buying experience.

Great experience. Our salesperson wasn’t pushy but eager to please. Gave great offer on the vehicle we wanted to trade also.

Jason provided me with excellent customer service.

Zen helped us with our auto transaction and he was very personable and informative. He made the process quick and easy for us and answered all of our questions. I would highly recommend Zen!

I came in to Autonation Subaru looking for a used vehicle. I’ve been doing a little bit of research on my own about used Subarus and they seem to be very reliable. I was helped by Justin. He showed me his certified inventory. I got to test drive a Subaru Outback 3.6R. Justin made the process real simple and kept it 100% with me. I knew I was getting his honest opinion. Thank you, Justin! After the paper work was done, he passed me over to his financial officer, Coleton. Coleton was very knowledge about what he does. He explained everything to me and I was able to purchase some great packages for my car. Other than that, it was a very satisfying experience buying my first car on my own! I wanted to update my review! I got my first oil change last week and was helped by Heather. She is amazing! She made my oil change and some other small car issues very painless and quick! She ordered me a Lyft that took me home. And called me when my vehicle was ready for pick up.

Friendly, helpful plus a quick process. I got the sell I wanted and the car.

Great customer service and friendly staff. Cody is excellent and I always feel my car is well taken care of by AutoNation Subaru in Roseville.

Had a couple of problems, one major/one minor, and received just awesome help and advice from young fellow named Raj, who was there on his day off, and another young guy named Andrew. Raj told me just to come back without an appointment and offered to come right out and take a look at something for me. Great! I appreciate the help from both and the great attitude!!

Zen was truly an angel to work with as a salesman. No pressure at all. He was helpful and made most of the process simple. He also got me a great insurance policy with his recommended agent. Alvin from finance also made the buying process real quick and simple. Very pleasant buying experience!

Everyone was very friendly and not pushy at all. Love my new car, thank you Trevor

Super great and helpful team! Cameron T. was really nice, informative, and patiently worked with us get a new crosstreck at the lowest rate we could. He and the finance guy were very clear and easy to talk to. Cameron was great at explaining the car features and following up a few days later for any questions. Would definitely come back :) thanks Cameron!

My wife and I have never had a bad service experience here. They always take care of our problems, have scheduling availability almost any time I need, and even took care of an issue with our Outback that was recently out of warranty. Everyone seems nice and professional there, but if you want to guarantee you'll be taken care of, talk to Raj. I've been working with him since he was at AutoNation Honda and he has never let me down.

I just have to say that all of the staff at Auto nation Subaru of Roseville are very nice , pleasant, knowledgeable and professional. Price’s are very very good , I went to test drive an 2020 Crosstrek, really enjoyed the ride , but that car was on hold , looked at the 21 and said why not , Christian was very helpful in helping me choose the one for me , then the rest is history. Loving my new Crosstrek.

They changed my cars oil really nice… my car was happy.

2 hours to wait for an oil change with an appointment was a bit long. Watch for unrequested add-ons. I didn't notice one until reviewing the bill later. You don't get a paper copy of the multi point inspection anymore. They email one. The copy I got wasn't filled out.

Jordan and Dan were fun to work with

Cody Pickinpaugh, AutoNation Subaru-Roseville Service Advisor and the Service Team are AWESOME!!! I appreciate Cody Pickinpaugh and the AutoNation Subaru Service Team very much because they do a GREAT job!! I will only take my Outback Limited to Cody Pickinpaugh at AutoNation Subaru Roseville for service!! Cody Pickinpaugh gets 10 stars for being the "OUTSTANDING" Service Advisor that he is!!! I highly recommend Auto Nation Subaru Service and Cody Pickinpaugh, Service Advisor EXTRAORDINAIRE!!!! Thank you Sincerely, Del Barbray

We bought a 2012 Ford Explorer from Subaru in Roseville automation. We just bought it Last month. The check engine light went on , and the service is horrible. My wife dropped off the car at 9:30 a.m. for it to be serviced . No one called us all day. By 5: pm we were getting nervous. No one called or gave us an update. So we called the service department, someone answered and said everyone had gone home. We are seniors, we need our vehicle in case of an emergency. No one told us that our car would be at the shop overnight. Now as of 6:45 pm we have no vehicle. They have been given us the run around since we bought the car. This is a horrible way to do a business, plus when u call them no one answers the phone! This place does not even deserve a 1 star.

I got an oil change, tire rotation, filter change and recall tended to all in under an hour and a half. Fast service, very nice staff.

I had my first oil change on my new car. I was treated with the greatest respect from my service guy Jason. When it was taking way to long due to things out of his control, he got an Uber for me so I could go home and then had an Uber bring me back. He explained everything that they did, mentioned a few things that might need to be done by the next oil change and gave me pricing for it and also let me know about a recall coming out and that they would have me come back when they had the fix for it. I love my dealership and the way they treat their customers, or at least they have treated me. Wont go anywhere else for my service

I have been taking my forester here for almost 2 years for service. Heather has helped me with all of my service needs and because of her I will continue to come here. She is understanding and someone I enjoy working with. Her commitment to customer service shows with her clients. I also enjoy waiting with a free coffee and wifi while I do work. Its a calm environment that allows me to feel taken care of while my car is worked on. I recommend the service department for all your subaru service needs .

We were dreading buying a new car but Amber Taylor made it so easy. She was very knowledgeable and friendly. Amber kept us informed while we waited for our car to arrive. A couple of times when Amber wasn’t available she had Maya get us the information needed. Even the financial end of buying the car went smoothly.

Raj Sarin has some of the best customer service skills I've ever experienced, he makes one feel like family. I'll continue to use this Subaru dealership as long as Raj works there and most likely beyond. Keep up the good work!

Raj is an excellent Service Advisor. She was very helpful and knowledgeable.

Great experience buying my first Subaru with Rod G. and Michael N. facilitating the ordering and delivery of my 2022 Forester. There’s a Subaru dealership near me but their markups kept me to go to extra distance to go to Auto Nation Roseville. Highly recommended especially those 2 guys.

Excellent service at autonation Subaru in Roseville automall. Very easy process when I sold my card to them. Highly recommend if mend if you're selling a vehicle or buying.

AutoNation Subaru in Roseville always demonstrates excellent customer service. They are quick and get the job done. Jason, Cody and Paeli are top notch and always make sure you are comfortable and that you get the best deal on your service.

Great experience overall, Zen was our sales man and had great communication through the sales process. No pressure throughout the sales experience and finance was a breeze. Would I go back and purchase from Zen in the future, yes, yes I would.

Great service from AutoNation Subaru in Roseville. Thank you Heather for your attention to my vehicle and Tara, the technician.

Zen was great there was no hard sell tactics and I got everything I wanted on my Crosstrek for the on line price with no huge mark-up like some other dealers.

I've been here three times since I purchased my 2018 Subaru Legacy limited back December of 2019. Each time the service has been professional, timely and more than satisfactory. The lounge is comfortable, they provide Lyft service (One way only), coffee, juice and water. I'm taking my car back in this afternoon to fix a slight oil leak they discovered during my oil change and inspection. They are providing me with a loaner vehicle since the car will be in there for a few days. I used to have a Honda and the service at Autonation Honda was spotty at best. I'm finding that owning a Subaru is a much wiser decision, just for the quality of service alone.

Everyone at this dealership was extremely friendly. Shannon in the sales department was very helpful and knowledgeable and worked with us on pricing. He went above and beyond to help us. John in finance was very nice and attentive in assisting us with our purchase. Would highly recommend purchasing your next vehicle from AutoNation Subaru Roseville!

We had a wonderful experience here! We visited other dealerships before this one and they were marking up the vehicles and were rude. We contacted auto nation Subaru and they were extremely helpful and able to find us a vehicle in a short amount of time. We waited only about a month and everything went smoothly

After moving from Elk Grove to Roseville, I had to change my location for service on my 2014 Outback, where I bought and serviced my car for years, I was nervous. But, the change has been awesome, Cody my service guy is amazing! Always helpful and honest. Love the lounge area and yummy coffee!

Raj is always friendly and informative

Very kind and helpful. Good job with washing the car and vacuming.

Great service for my Subaru. Thanks Heather

Raj is the reason I'll return to Auto Nation Subaru. He was courteous, prompt, and understanding. I appreciated his expertise and professionalism. The service department at Auto Nation Subaru is hands down the best dealership service department I have ever dealt with in my forty years of purchasing vehicles. Excellent communication and attention to detail from start to finish from all the employees! Thanks for the great service!

Jason was excellent and he went above and beyond to help me.

Kevin Lam your internet Sales representative was great!

I saw a Subaru Forester online that was actually in stock at AutoNation Subaru in Roseville. I emailed about it, got an immediate response, and made an appt to see it that night. I had to text the salesperson several times and adjust the time of my appt and was accommodated every time. I finally made it there, test drove the vehicle, and purchased it that same night. I was in and out in a hour and a half! Everyone was very nice, informative, and not pushy to buy extras. It was by far the best car buying experience I have ever had. Bravo!

John Talaga made our experience very easy. I will definitely recommend Roseville Subaru to my family. We only waited 1 week for our new car and we are loving it.

I was extremely please with the service at Subaru Autonation. John Talaga and Cory Burnett did an awesome job. My only issue was with not being able to use my credit union of over 30 years....I was told because it was out of state, they do not work with them. I was already approve with them. Very disappointing.

They made the buying experience really easy and had great service.

My whole experience was very good. From walking in the door to finally finishing in finance. Very pleasant and very professional

I have both of my Subaru from Roseville Subaru. They have the best selection and treat you like family. Everyone from financing to the Service Department are awesome! Thank you!

Ryan approached us and asked if anyone has talked with us. He had great knowledge of the car (suv) in question and shared that with us. He didn't rush us to make a decision (even tho there was another interested party). Gave us plenty of time and answered all our questions regarding the suv. Took me on a test drive and explained the instrument panel, the info, and the steering wheel buttons and levers. Liked the 'no haggling' policy. Like the suv very much.

Warm friendly sales people, not pushy. Deal was done in 3 hours.

Zen was fantastic working with. Not pushy whatsoever and highly knowledgeable. I had a horrendous experience at Roseville Kia (service and maintenance) which deterred me from that auto mall for quite some time. But, Zen really changed my view as I went home with a 2021 Crosstrek. I greatly appreciated his knowledge on the features and the car itself, and the fact that he was very pleasant throughout the whole process. He even helped me take my things out of my old car and into my new one:) I am extremely happy with my new car! Thank you again.

This service center is pretty good, they offer good service and reasonably quicker.

I’ve had 4 service reps now in the past couple of years (unusual turnover?) but fortunately have liked each one. I love Auto Nation though, they’re very responsive and do excellent work on major items. That being said though, I think there’s an excessively long wait for routine maintenance work (2 1/2 hours with an appointment just for an oil change). Also, some inattention to minor details .. spare trim parts left in the car, dashboard wire not connected which resulted in warning lights, bolts not screwed in, etc. All items, however, we’re addressed promptly.

Tahn was amazing! Super chill. No high pressure. Gave us space to look around without bombarding us. Really really pleased with the whole process! Went super fast and smoothly. We were more than pleased and impressed. Would definitely buy from here again!

Great customer service and the customer lounge has a awesome coffee.

Wonderful experience at AutoNation Subaru Roseville. Staff was friendly, communicative, and extremely helpful.

Cody was friendly and looked for a sunny spot to put our chairs outside. He brought us water and had the oil changed in 40 minutes. We appreciated his service.

My starter went out on my 2019 crosstrek. Luckily was under warranty. They fit me in same day. Even threw in a quick wash and new wiper blades. Cody was very helpful.

The facility was clean, personal friendly and the work was done efficiently.

Amanda was very no pressure but encouraging to help me get exactly what I wanted. I was helped to go through the process as quick as possible but I still felt very informed and not rushed. Alvin was no pressure with finance. He listened to what I wanted and worked with me to get care pkg I needed at the price range I was willing to accept. Both Alvin and Amanda made the process fun! I love subaru brand and was so happy with my purchase and the process!

On 8 July my Subaru Forester was serviced by AutoNation and it was noted in the "Multi-Point Inspection that the Engine and Cabin Air Filter condition needed attention. Yet, as part of service, by AutoNation, on 16 Feb of this year, the Cabin and engine air filter was "replaced". It appears that the filters supposedly changed on 16 February was not performed, otherwise why would the maintenance people suggest changing them on 8 July?

Jim Carey was our service advisor. He took the time to explain what was done at that time, what needed to be done on my next service and approximately when I should bring it in. He was pleasant and polite. I am very pleased with the Roseville service department. By the way, this is my third Subaru Forester........first one was purchased in 1998. I am definitely a Subaru fan!

I am so in love with my new Subaru Outback. The car is amazing and will meet all of my needs, but the reason for this review is the excellent customer service experience I had in buying it. From shopping to driving off the lot and everything in between this car buying experience was unlike any other. My representative, Zen had a friendly personality, an infectious love for Subaru and the patience of a saint to answer all of my questions and teach me EVERYTHING about my new car. He made the process of test driving, building, ordering, financing and handing over the keys so enjoyable. Who says that about a car buying experience? I give Zen and Roseville Auto Nation Subaru a 10 out of 10 for stellar service and genuine customer care. We will be back and recommend them to any car buyer- novice to expert.

Outstanding service by Autonation Subaru again and again, with their quality service agents and Heather was terrific. Very quick service and car wash was very thorough and appreciated. Thank you very much and I love my Subaru BRZ

It took 3 different visits to assess and fix a squeaky brakes issue on my 2020 Subaru Impreza. On my last visit for an oil change, they decided to change my engine air filter last minute, and charge me for it. This was surprising as “normal wear and tear” was supposed to be covered under my warranty/lease agreement. They also did this out in the parking lot, and not in their garage. Their facilities are nice though.

I was called to tell me that the car I had reserved was ready for pick up. When I arrived at the dealer, the sales representative was waiting for me. He took us to a cubicle and told us to wait while he gathered paper work. We waited for a long period of time. When he returned, he reviewed the sales info, had us sign numerous pieces of paper, then told us we had to wait for the finance guy to finish the purchase. We then went to the waiting area where we sat for another long period of time. Finally, the finance guy came for us and we went through the endless string of paperwork ( this time on a computer not paper). Finally, we were met by the sales person and he explained the basics of how everything worked. Finally after about 4 hours we drove away with our new car. It would seem that when they are taking almost 50K of our money, they could speed up the process and eliminate the long waits. Why can't they be ready for us when we arrive and have the paperwork ready to sign, we sign and away we go.

Arrived, an initial check-in happened quickly and the service rep was out within a few minutes. This was for a January service. Reviewed actions for the day, just an oil change and the regular overall systems review. No donuts, but understandable with COVID, don’t want everyone’s hands in the box. Overall wait time was 1 1/2 hours. Comfortable seating and was updated as things moved along. Drinks available and the restroom was clean. Overall, an excellent experience.

This was my first experience with AutoNation Subaru Roseville and I was very pleasantly surprised. I went in for a recall on my '17 Crosstrek, and in the process found out that I had a nail in one of my tires (b/c of AWD all four tires needed replacing... plus the tread was low anyway). Jason was extremely helpful: he got the recall taken care of (I've had no issues since regarding the key getting stuck in the ignition - YAY), and he walked me through my options with the tires. I wanted to see what Costco was offering, so Jason kindly had the spare tire mounted for me while I explored my options. In the end, I found that Subaru was offering the best price for the tires, plus their customer service was so good. I was happy to return to have them put a whole new set on. It was a very smooth, easy process and I look forward to returning to AutoNation Subaru whenever my beloved Crosstrek needs work!

The product! The service team of Heather Mendota and Cody Pickenpaugh don’t make me feel like a VIP, they make me feel like family. They care about me and listen intently. My experience with Amber in the Lease conversion to purchase was very positive. Again, Amber listened to our needs and concerns and delivered.

I was able to make a same day service appointment, which surprised and delighted me! Then my service coordinator was so knowledgeable and easy to talk to and efficient. The dealership arranged a ride so I could do some shopping while they did my routine maintenance. They were done faster than expected, the cost was less than anticipated, and everyone I met at the dealership was helpful and friendly. I live closer to another Subaru service center but I drive an extra 30 miles because this one is so great!

Subaru is the best. Thank you Jason

Good service, clean facility.

I worked with Raj in the service department. He has been very understanding and helped me through the issues I have had with my car.

Upon arriving at my appointment, I was greeted by a friendly greeter, explained why I was there. Heather ,my service rep greeted Me with a big smile and explained my visit was an annual full service checkup. I waited for my car in the quiet and clean waiting room. In about an hour Heather explained to me what was diagnosed on the invoice, no problems! Also my car was washed! I will definitely be back for my next service!

Service was excellent. Wait time was made as promised.

I always take my Subaru Outback to the dealer for service. They do a great job at a competitive price. The advisors help you out in every way they can, explaining all the options without high pressure tactics to get you do more than you need for your vehicle.

(1) engine hood wasn't closed - it didn't release while driving home, but this has literally never happened before and makes me question why on earth I should bring my Forester back. (2) no service reminder sticker, despite being assured that it would be done.

Excellent service and everything went smoothly.

Car problems can cause a real headache but Raj, an employee at Subaru has been an absolute gem. He has helped make my car trouble as painless as possible. I would highly recommend this store and Raj if you have any car trouble in the future!

Thanks Rod for the great test drive

It was a great experience buying an Outback vehicle from AutoNation Subaru. The sales person was outstanding. He knew the product and was able to explain all of the details to us. Surgay was a very accomplished person one of the best sales people we’ve ever dealt with on purchasing new cars

They told me my car would be done and it wasn’t keep telling me that they will call me at set time and never do. Wasting my time, it should only take them about 4 hours to everything that my car needed and they’ve had it for almost a week!

Excellent service all around.

Not only did I get a whole lot more back than I thought I would, but Amber Taylor was amazing!!!! She was totally relaxed and very personable. Just like when I bought the car, this experience was excellent as well!

The customer service is always great. Even when things aren't going as planned they communicate about the issues, apologize for the complications, and offer to make it right. They really appreciate their customers and care about their needs. I love my Subaru and the great customer service that comes along with it. Thank you Heather, Mariah, and Olivia.

My service advisor Raj provided excellent customer service. He gave me thorough details about what services my car needs and let me know it needed a safety recall. My car took a little longer than expected, however, I got my car serviced around the holidays. I feel safe driving my Subaru and look forward to coming back.

Thank You Raj. Excellent service!

Had a warranty replacement here after buying my car at CarMax. Amazing staff, great service--was finished in only an hour.

good friendly service. only complaint was that the car was not detailed very well. dog hair in carpet and hand prints on the rear headliner and the carpeting overall was not cleaned very well

Amazing customer service!

Jason did a great job. He kept me informed and everyone was helpful. The car was completed on time and everything in the service was fixed. The whole experience was great.

Our purchase at Autonation Subaru was quick and painless. We ordered our car in October and received it in December. John and Emmanuel were very friendly, able to answer all of our questions and not pushy at all. Alvin in finance was great too! Overall it was a really great experience and I would do business here again.

Zen made the entire car buying experience hassle-free and pleasant - something that I feel is rare to find at a car dealership. He and his team provided excellent customer service as Zen was able to get my car in for pickup earlier than expected! He answered all my questions, was upfront with all the costs, and took the time to explain all the options on the car. Despite the drive from the Bay Area, I now know who and where I will purchase my next Subaru from. I highly recommend AutoNation Subaru Roseville, in particular Zen, if you’re in the market for a car!

Great customer service

I bough my first SUV at this AutoNation Subaru, and their customer services were excellent. I am looking forward for a long journey with my new car!

I purchased a set of aero crossbars for my 2021 Subaru Crosstrek. When I got home, and opened the box, the product was obviously used. The dealership did take them back, but why are they selling used parts in their dealership?

I worked with Cory and it was a fantastic buying experience! Would definitely recommend. There was no pressure, and Cory was extremely knowledgeable about all of the features and specs of the vehicles I was looking at. Pricing was also very up front and fair in my view. Very happy with both the purchase and the post-purchase service I received.

They were prompt and removed a charge I questioned from the bill . Jason is always friendly and helpful

Excellent treatment. Curteous, professional, and very helpful. Jason was very thorough in explaining my problem and what the mechanics had done. Always a pleasure going to Subaru-Roseville.

Great service! Wonderful, helpful staff! Very clean car! Best price I could find! I'm a happy new Subaru owner.

I bought a car there took really good care in the matter I'm having a good time in the car bought and they have called to check on how everything is going few days later I would buy there again

visited Auto Nation Subaru on Oct 27 for service, I am still waiting for the Serv Adviser to get back to me. I had a great Serv Adviser before his name with Jim, but he moved to TX.. the other services adviser that I got transferred to totally diff experiences made me think it's the time to find a diff location to work with. I have been going there for years but it's amazing how the services go downhill when you work with someone who does not update you, does not return email, or call or even to tell you yes, we can do the service and when. All that I got is we are under staff because of covid. if anyone thinks it's ok to wait coming up to two months to get an update.. you can go there. Even left a message for the Service Manager, but the service advisor is the one call back saying he is overworked. and he will give me an update tomorrow, but I am not sure when is tomorrow.. I do not want to say his name.. I am sure he will know as soon as he read this or even if he read it. it's awful the worst experience ever.

They were very nice and kind, we are so happy the way they treated us. Thanks to Jordan we have what we were looking for. And also John , if you are looking for good service, nice people . AutoNation Subaru Roseville 😉Is the place. Thank you 😊 Jordan.

I purchased a 2020 Forester on May 21st I had a great experience at AutoNation my salesman Tyler was a great help and answered all my questions as well as giving me a great deal. I would definitely purchase another vehicle here.

Jason was great. I had a few things going on with my car( tire pressure sensors not working, key fob not working, some shaking with my tires) and he was able to get them all taken care of. Also found out that everything was under my warranty which was great to hear being so close to the holidays. He even gave me my next oil change for free 🤩Thanks Jason you really saved the day with this one.

Overall, the two people that helped me were very courteous and friendly, and made process simple. However, I was not happy about being told a price they would pay on the phone and then have them reduce it when I took the 3 hour trip to drive the car to them and had a friend follow me to drive me back to my city.

good service although the finance mgr is a bit to pushy

Good service

Raj was great. My regular maintenance took less time than expected and there were no surprises.

Jason Wanner was my service rep at the Roseville Automall. I can’t say enough good things about Jason. The most professional service rep I have ever dealt with. He explained everything to me in layman terms and made sure that I was satisfied to the 10th°. I would recommend Jason to anyone who has service was Subaru Roseville in the future or is interested in buying a Subaru car.

I told everyone I know how easy it was to sell a car to autonation.

Staff that helped me were upfront and very accommodating

Car was done sooner than promised, no pushing for additives or anything not recommended by the manufacturer and Cody provided a clear estimate for tires and brakes which are needed after 6 years.

Love the service and staff

Fast friendly very professional Completed check in in 15 minutes completed check out in 15 minutes best service ever

efficient and friendly on our crosstek purchase

Inook Yeo and Jordan were the reason I bought my car. Both were genuine and listened to my wants and needs. I dreaded the whole process of buying a car. I discovered that you can actually enjoy buying a car if you have the right people helping you! Thank you Subaru , Inook and Jordan Glenda P.

I was so surprised how easy and quickly buying our new Equinox was. Our sales person Jordan was amazing!!! This will make our trip back home a bit more comfortable. Thank you Wendy and Kevin

Had lots of new cars in my life and never had the service I've received at Autonation Subaru.. Everyone from my service advisor Cody to all the mechanics I've had the opportunity to work with just rock They make you feel like you own the place

I love having a service representative that knows me & the history on my car. Lacey Black is very good at her job and it is helpful to me to have the same face every time I go for service. Also, the service is prompt, professional and on time. They take good care of my car and me. The place is clean and comfortable if you have to wait and people respect regulations regarding covid19. On top of that I LOVE my Forester and hope it lasts for at least another 50,000 miles.

Thanks to service writer Jason Wanner for always having the highest quality in customer service! He's the reason I return.

They did a great job. I am a satisfied customer.

Easy scheduling. Great service adviser, Raj.

Great costumer service. 👍💖 I feel 110% comfortable bring my little Subaru in every time. Thank you guys! 🤩

Good service, good peaple

Excellent service and the staff is very professional and courteous.

I was so pleased with buying a car through Roseville Subaru. From the moment I emailed and heard from Corey, to meeting in person, his knowledge of the Outback, his relaxed personality and ease of conversations were over the top! Buying a car is always a little stressful and if you have the wrong kind of Salesman, you can turn away and take your business somewhere else. I live in Elk Grove and that week I did not feel it at the EG Subaru. I was also so surprised that the entire process was done in 2 1/2 hours. Any time we have bought cars at Nissan, it is at least a 6 hour process! I also want to say thank you to Bradley! Both men were nothing but a pleasure to work with. It was funny B/C I brought my 19 yr old daughter and told her that it would be long day. As we were in the signing office she said , “these guys are so nice.” I responded that this was not the norm. Thank you again! We love our Outback!

Cody was great about keeping me in the loop about my car's needs. They fixed the problems and let me know about some other issues that may need fixing in the future. I called them to arrange an Uber to pick me up and they said a customer service person would get back to me. After calling 2x and still no response, I had my brother drive me there. Do they not clean cars anymore? My car was there 3 days and the bill was $1800...would have been nice to have the car cleaned too...maybe you have to pay extra for that? I will give them a pass for this because in the past everything was great and I know they were really busy the day I picked up...

Fantastic service. Not all Subaru Dealerships are equal. As long as I live here, I’ll never go anywhere else.

I just bought my 2021 Crosstrek in January and this was my first service in Roseville. It was a wonderful experience and I was treated very kindly. Highly recommend.

Great customer service and very thorough! We also got a good deal on our Outback, even better than used car lots.

Saw a Tesla on AutoNation and was able to inquire about it online. Rod called me almost immediately and was able to verify it's availability. It took a day before it was ready to view but when it was, he called and arranged a test drive. Neither Rod nor I was familar with Tesla and during our test drive we stopped by a charging station to give it a quick boost since we only had about 30 milies left on the battery. It took us about 10 minutes and some googling to figure out where the charge port was. Rod was a champ, he let me have my fun and didn't pressure me for time at all. The folks at AutoNation Subaru are awesome and so is the car. Many thanks!

Great customer service!! Thank you Alvin and John for helping us out and making sure we got taken care of. My daughter loves her car!!

Super helpful and got me out quickly. Only place I go for my outback msintence

Friendly agent, Heather, was knowledgeable, efficient, and the work was done in timely manner

got my new vehicle here. Cory was awesome, quite knowledgeable and a seems to be a true subaru loyalist. in short, he knows his subaru., they didnt have any discounts the day we purchased but i can understand why, if you have a vehicle thats as good as subaru, you wouldnt even need to advertise, this is my first subaru and im a Honda loyalist, but for the specific vehicle type i got i can honestly say subaru won over honda this time.. only time will tell how long this subaru will last on me, but i have my hopes up.. goodjob cory on getting me to buy a Subaru.. 👍👍👍

Conveniently located and generally can get the car in quickly!

Heather was professional and courteous. The process took about 2 hours and I stayed instead of going home.

Dropped off car for a recall repair. Purchased a new phone later that day and had connectivity problems so Subaru wasn?t able to reach me when car was ready for pick up. I called them later in the day and was told car was ready, not aware the service department was about to close. My service manager not only waited after hours for me, patiently went over car report (the company that changed the oil on the car had replaced a filter with the wrong size) and when he went to bring the car up to me, he saw how dirty it was and took the time to wash it!

Cody was very helpful and considerate to an 84 year old! I live in Auburn but will still go to Roseville.

The worst and most aggravating experience I have ever had with an auto service center. I dropped my car off for my 10am appointment. Jump forward to 1:30pm. I still have not heard from Subaru service center. Now mind you this is only an oil change and diagnostic I am getting done. So I call at 1:30pm, I leave my name and number for a call back. The time is now 3:30pm I still have not heard from Subaru service tech, I call again, I leave another message since apparently my tech is still busy. Long story short, because this incident is repetitive of on horrible communication. The time is 439 I call again to ask about retieving my car and they close at 5 and I'm now getting worried, again I leave a message for a call back. No one calls me back so I call again at 450 to check to see if I can get my car and the exchange center said they were closed and my tech is no longer there and I won't be able to pick my car up until Monday. That is not acceptable. Especially since the service my car required was not overnight service and I dropped it off in the morning. I did get my car that night at 6pm and my tech was still there but it required me going to Subaru and being very demanding. I never ever ever thought an oil change could be so stressful . Oh yeah and when I got to the service center my tech was not apologetic at first and tried telling me some crap lie and proceded to say he had to call his wife to let her know he will be late. RUDE! HIS PERSONAL LIFE HAS NOTHING TO DO WITH HIS HORRIBLE SERVICE.

Friendly and relaxed atmosphere at the Auto Nation Subaru Service Department.

We where looking to buy a used car. Travel to different dealerships during the week and came to Roseville Subaru. The price difference between used and new was small and the interest rate on a new one was definitely a factor in our decision. The salesman who took care of us was knowledgeable and answered out questions. The finance department was also very professional and not pushy like other dealerships. This is my 4th new car I bough at dealership. By far this was the best experience

The staff is professional knowledgeable and courteous they make me feel like family

Service is 💯! No hassles. No problems. Staff is friendly. Cody is the best. Always goes above and beyond.

Have had a Subaru since 2016. Started with a Crosstrek then traded up for an Ascent. For the past 5 years we have been nothing but pleased with sales, finance and of course the service department. Always friendly and helpful. Waiting area is comfortable and dog friendly! You won’t be disappointed.

Purchased a 2021 Subaru Forester Premium. Sales associate Thanh Le was knowledgeable and helpful throughout the process. Thank you.

My sales agent, Mariah, was very helpful in the purchase process. I had some items I was considering adding to the 2021 Outback Touring XT, and she gave me good advice on what to go with and what to reconsider. Mariah stayed with me, or in update with me, through the whole process. I highly recommend her! Lacey in the service department was also very helpful when it came time to get the after purchase items installed. She made arrangements for me to get a rental for the days that my new car was being updated. She updated me that the tweeters I had ordered in hopes of brighter sounding audio had been looked at my the technician and that both the tech and she weren't sure it would be an improvement since the speakers were smaller than the existing ones. Given the labor and parts involved (~$500) I decided to forgo that purchase. I appreciate that Lacey and the tech gave me the heads-up on the issue. It would have been easy for someone else to just go ahead with the install and let the customer eat the cost and deal with the issue. But Lacey was looking out for my satisfaction. I also highly recommend her! The dealership in total seems very customer service focused. Finance was helpful and not pushy when I was arranging the loan package. I don't recall the gentleman's name, but he was very low-key and I appreciate that. If you're looking for a Subaru in the Roseville area, please consider this location. I think all Subaru dealers are probably good folks, but this is the one I know and they are fine!

It was the most painless car buying process I've had to date. And they did everything they said they would do. Completely transparent and no pressure. Went out of their way to be accommodating, highly unusual for car dealerships so it's very refreshing.

The Service dept was great!

In and out within the estimated time. Thorough and complete. No problems or hassles.

Raj, one of the Service Managers always provides excellent customer service. He is an asset to Subaru and the team. If fact, the whole team is wonderful. Great job!

Excellent. John Gullo and his technicians are great. Good hearted people.

Great experience and support regarding all information and costs involved! Special recognition to Heather M., Customer Service Advisor, for all her Excellent help and support! Thanks to all of you!

Great place! Good customer service.

Kevin was very helpful. His service was extraordinary. I was able to get the color, make and model of the car I wanted. The payment also fit in with my budget. I bought a Subaru Crosstrek. I am very happy with my car and Kevin’s assistance. Everything was quick and smooth.

Cody is the best service rep and I highly recommend him! Good person and doesn?t push pricey unnecessary things.

Heather was great! Very friendly, personable, and helpful. I am glad she was helping me that day; she was able to figure out the issue I had and make it work for what I needed (I needed a specific recall number to be validated for the dmv). Would definitely come back to see her again!

Cody was excellent. Was able to wait on service and update for command. He went above and beyond. I would refer anyone to AutoNation Subaru Roseville. Could not of expected anything more then the awesome service that Cody gave.

Zen was great, and not super aggressive like a lot of other car salesmen. The whole process was very quick, and pretty pleasant.

Wonderful experience. Very helpful and knowledge staff.

SERVICE ADVISOR WAS FRIENDLY,KNOWEDGABLE AND PROCESSED MY CAR FOR SERVICE QUICKLY. REVIEWED WHAT WOULD BE DONE TO THE CAR, THE COST AND THE WAIT TIME. IF I COULDN'T WAIT FOR CAR, HE HAD URBER DRIVE ME HOME AND PICK ME UP WHEN CAR WAS READY. DEALERSHIP AND FACILITIES WERE VERY CLEAN.I RECOMMEND THIS DEALER WHEN LOOKING FOR A CAR OR SERVICING YOUR CAR.

The process was quick and less painful. Mariah and Coleton assisted me and they were great and very professional and helpful.

When infor Forester and came out with Outback! I initiated an inquiry and without any pressure to buy I was offered two Outbacks. All were professional and very helpful. Great experience!

Our sales consultant, Moria, was amazing! Best car buying experience in 50 years! The finance rep was too aggressive selling additional warranties!

Great always helping me out and explaining everything!

Took my Suburu Forester to Auto Nation Suburu in Roseville, CA. for regular maintenance and one recall. The service was very good and the waiting room comfortable. So glad I purchased my car here.

Jason was a credit to your service department. FYI - I used to train Customer Service (phone) for many years ?. My suggestion - listen and then coach your appointment phone answer reps on specifics around language and call information presentation. (I.e. no ?uh uh? /and/ stating the agreed upon appointment again at the end of the call. Etc.)

Great service and good quality control. Service advisor Lacey always keeps me informed of the progress of my vehicle!

They were knowledgeable about their cars , friendly just hood all around

Service department staff, Jason, is awesome

They are very knowledgeable and answered all my questions. They are friendly and courteous.

Great experience. I knew what I wanted and price shopped on the internet. They weren't the cheapest, but very close. Thanh was my sales rep and was responsive and give me a firm price on my trade in (assuming I hadn't lied) all in minutes, not hours or days. So I decided to use Subaru Roseville. At the dealership, Sergey helped me close the deal and was great. Super speedy. Even the finance guy, who was the only grinder in the place, was great and friendly, even though I didn't buy any margin enhancers. I wanted everything done in advance, and it pretty much was. It's not the new age of dealerships yet, but the process here was fast and simple and the negotiation mostly happened on the internet. And I love my new car.

Awesome customer service!

Extremely accommodating. Raj was my service advisor. Made recommendations for my Crosstrek but did not pressure me.

Stopped by to get my wipers checked and replaced as part of Ascent warranty. Was in and out in 30 minutes.

Heather, Patti and Cody are the best of the best.

Good service and that?s all folks. Nothing else to add.

Subaru sent me a letter because of a recall indicating my A/C condenser should be inspected and replaced, if necessary. It was necessary to the replace it. AutoNation had the part in stock. I made an appointment and they performed that service, conducted a multi-point inspection, and then checked for open bulletins. They found and implemented updates to my StarLink system and the battery charging system.

Nice and easy purchase.They made me feel like a queen.

My car reached its 30K mile mark and was due for extra maintenance. The wait was over 3 hours. I was offered and uber ride so I didn't have to wait the entire time at the dealership. I was able to get some shopping done then get a ride. I always get amazing service here and will keep coming back!

I?ve gone here twice for different repairs on my car (note: I did not buy my car from them, and it is an older vehicle) and both times I was met with friendly staff and excellent customer service! The service advisor, Lacey B., was very helpful and was able to walk through the various issues of my car and explain to me what to look out for in the near future. Over all, I am very satisfied with experience here and would recommend them!

Roseville Subaru is AWESOME! Customer service is over the top!

Friendly and prompt service. Facilities were clean and comfortable.

Great experience with free multi point inspection. Said I needed to change the battery and offered the service and didn?t push back when I explained that I could do it. I look forward to continuing to do business with them. Oh, and ask for Lacey.

everything! they're always kind and don't make you pay more for what you need.

I bought a used Outback from AutoNation Subaru less than a year ago, purchased an extended warranty to be sure we’d be covered in case any issues came up. A couple months ago the car began exhibiting sluggish starts. It would crank a few times before starting the majority of the time on cold starts. On one occasion my wife was driving slowly through a parking lot (close to idle) and the Outback started to sputter and almost died. This isn’t acceptable performance from any modern car and should be covered by an extended warranty. We took the car in to AutoNation Subaru on a Saturday and they couldn’t replicate the issue. Left it there until Monday; they still couldn’t replicate the issue which I find hard to believe since 8/10 starts are quite rough. What they did find however was a laundry list of other things they wanted to charge me to repair, to the tube of well over $2,000. So they couldn’t repair the problem I brought it in for, but they wanted to make as much money off of me as possible regardless. They found evidence of rodents chewing wires in the car. I live in the suburbs and the car is always garaged when not in use. If rodents were chewing on wires in the car then it happened before I bought the car less than a year ago and they should’ve handled it before they sold me the car. A gasket on the transmission oil pan needed to replaced, it too had magically gone bad in the intervening year since I bought the car. Mind you, there’s been zero evidence of any leaks in the garage. There were a couple other things they wanted me to pay to fix, but at this point I was so annoyed that I stopped paying attention. I got ripped off by AutoNation Subaru, don’t let it happen to you. I’ve heard that Shingle Springs is a little more ethical, but who knows.

Cody the Specialist is an Angel. Everyone basically needs there car to survive and when put in a position where u need your car but it?s not running right ....? Cody is the guy to call for help. He came through with flying colors. Thank you Cody

They always do a great job of keeping my car service up to date

You are a bunch of thrives

As an out-of-towner, I chose to be a Subaru owner as it is my belief that the product is above most. As a company, it is also environmentally and socially conscious. From my scheduling an appointment to how I was greeted at arrival to the friendliness to the explanations of the service to the part where you are accommodated to make it all work out for you.

The Service Department of this dealership is just great. Scheduling an appointment was fast and easy. I got there a few minutes early, and they were ready for me. Check-in was efficient, and Cody was helpful in going over the service options. I was shown to a very comfortable large waiting room with only two other (masked) customers waiting. Servicing was completed surprisingly fast, and my car received a free bath. Cody reviewed with me what was done and gave me a significant discount on wheel alignment, since they only needed small adjustments. My car was waiting for me right outside the door. The whole process was easy peasy, and Cody could not have been nicer. I just love AutoNation Subaru Roseville!

Cody was fast and courteous. Fixed my window issue in a few minutes.

I enjoyed my process for purchase. I think it's important to do your research like I did and therefore I knew what I wanted and how much I was willing to pay. The dealership was great and didn't hard sell. They gave me the best price for the car I wanted.

Scheduled oil change. Said I would wait on site. When I brought the car in it was a 3 hour wait. If I would have known ahead of time I would have made arrangements.

Raj was very helpful and I will continue to come back for service.

I had my eye sight cameras calibrated and was taken great care of through out my experience. Staff was welcoming and very attentive.

Love my Outback! Customer service is excellent. Product is superior.

Absolutely love Subaru auto nation!! Had the best experience 😃

The rep who assisted us made us think we are going to have some freebies like a car seat cover or for the wheel cover and he was agreeing so we had an impression he is up for it and he was so nice and friendly when we sat down to discuss abt buying the vehicle he said he cant give us any freebies unless I am buying a new car.?? and he denied and said he never agreed he will give us a car seat cover or anything. my kids and i were disappointed. we still bought the car because we needed it but he did not go above and beyond even the financial manager to close the deal didnt give us anything but a pen. unlike the other car dealership who gave us those when we bought my daughter's car. my other daughter changed her mind from buying from them and will go back to the one in Folsom. If they want to they can for doing above and beyond but they just didnt want to. small things like that goes a long way. The rep even said they are a large company.. well, it's all in our social media on how this guy who represents a "Huge company" treated us.

Our salesman, Zen, was most helpful and accommodating. He carefully explained the differences between the Forrester and Outback so we could make an educated choice and we got just the car we wanted.

Great locations, staff, services, and vehicle choices. I have bought my car from this locations and several oil changes were included. The service has been amazing each time I have gone in. Great location, would recommend.

Great and honest service. Tyler and Michael were very friendly and helped me get the best deal possible. I would recommend all of my friends to go there and see them.

Was told I could pick up parts on the weekend. They forgot to mention they are closed on Sundays. Frustrating waste of my time on my only day off work.

We had a great experience. Patty was super sweet and helpful and we got in and out incredibly fast. I LOVE my Forester so much!!!

subaru of roseville is one the best subaru dealership i went too. the facility is clean, spacious, complimentary drinks, and good selection of vehicles. buying is very smooth and sales is knowledgeable about the cars. but what i really like about this dealership is their services. their service people is always go above and beyond for you to take care of your concerns or issues with your car. i recently have my car service hare last week and heather took a good care of my car and finished on time. heather knows about the new issues with 2020 ascent which is give me the peace of mind. i highly recommend this dealership to anyone whos looking for a subaru and good service.

Took my 2016 Forester in for oil change, tire rotation, and wheel alignment. Service was performed as requested and released on time. I've owned many vehicles from many manufacturers, and I have to say that my experience with the product and service that I have received from this dealer surpasses all others. Special shout out to Jason Wanner. He's a straight shooter and very customer-centric.

Lacey Black is an exceptional employee who kept me informed of my car's service and required future work. She is very professional and courteous. Thanks you for the good service!

I reported that my clock on the dashboard does not respond to the buttons to change the time. I have reported this problem the last 4 times I had the car serviced at AutoNation. The problem has been ignored.

I looked at a certified pre-owned Outback. The car had funky after-market mats. The Rep said, "sorry, we can't put in mats" so we walked away. Sergey (the Rep I originally worked with) called me back and said they would put in the right mats, so I bought the car. I love the car, glad they realized it wasn't worth losing my business over some floor mats!

Tyler is one of the best auto sales people I have dealt with over my many years on this planet. Highly recommended

They made the buying experience SO easy for me. I found a used car online prior to showing up, they got it ready by the time I arrived. They answered all questions that were brought up, and the process was very simple and even fast. Would highly recommend this dealership!

Great Customer Service, was able to pull out my service record and review other item that needed immediate service since I misplaced mine. Service advisor was very knowledgeable about the needed maintenance and explained to my it was necessary to have them fixed. She was on top of it and kept me updated as I was waiting for the service.

Super service! Fast, efficient and upbeat advisor . Provided accurate service times and advice for future maintenance.

We visited AutoNation in February to compare the 2021 Outback and 2021 Forester to replace our current 2018 Outback which was coming up on lease end. We settled on the Outback Limited and, though our excellent salesperson tried to get us figures that would work, we were unable to make a deal that day. After some comparisons I found that an Outback Premium with the proper option packages would give us most of what we wanted for about $4000 less than the higher trim level. The major missing feature was leather seats, and my wife wanted to see what the cloth looked and felt like before making a final decision. AutoNation happened to have the exact paint and upholstery combination we were interested in, so I contacted our salesperson and asked her to have that specific car ready. Within 60 minutes we arrived at the dealer (around 2pm). A quick test drive and we knew this was the car for us. Very little haggling, nearly no pressure and about 60 minutes later we had a deal that worked for us. 90 minutes after that all our papers were signed and we drove off in our lovely new Subaru. We are so grateful for AutoNation and our salesperson, Patti, for making the buying process simple, quick, and pleasurable.

We just had our first maintenance service. Jason remembered my husband and I from our original purchase when our car was delivered with some paint damage. Subaru fixed it and it looks flawless!

Great sales department. In and out in 30 minutes. How it should be everywhere. Even with a glitch in financing was a great experience. Thanks to Cory Burnett and the finance peeps. Y'all rock!

Great people. Great service. 👍 Jason was very helpful and friendly during my service appointment. Overall Great experience

In for 6,000 mile service and check a small leak on a tire. Jim was great to work with. Everything was done within his estimated time frame. He also explained the process and cost to replace the tire (couldn't be repaired, nail in sidewall). Jim placed the order for a new tire and scheduled the next available appt to get the tire replaced.

Friendly facility. Clean and welcoming. Excellent sales staff. Tyler was very helpful.

Great customer service and car care. People were nice and attentive

Started the process by submitting a request online. The internet salesman contacted right away and confirmed my needs. Promptly emailed a quote which was priced well. I made an appointment to drive and buy. A few hours later I?m on my way home with my new car. Great experience, I recommend working with Zen, the internet salesman. Enjoyed the experience.

Jason was forthright and very helpful. The service was very timely. I was kept informed of the process. The customer lounge was very comfortable.

Cody was our representative for our visit and he did an excellent job. I would refer him to our close contacts for future car maintenance assistance.

Great experience and people. The only issue is we have a tipm module issue. It was something that could have been taken care of before purchasing. Its a $350 part. But we had to find out what it was and deal with it ourselves. The issue was apparent after spending 4 hours with it. But the dealership would have know with an electrical diagnostic. You pay your mechanics to run such things. Just a heads up. Now we have a brand new payment with a $350 part and another $150 instal.

My service was excellent. Lacey explained what they were going to look at during my car service. She asked if I had any questions. She called and advised me my vehicle was ready. I arrived and she went over what was service they completed.!!

Sergey did a great job getting me the absolutely best deal on the car I wanted! Super aggressive pricing beat every other dealer out and I didn?t have to go back to anywhere else! Left the same day with the car.

I avoid the Roseville Automall as much as possible, but wanted my Subaru?s 6000 check up done on a Saturday. Making an online appointment was very easy, liked the reminders that I had an appointment. Got there a little early, they took me at my allotted time. Very easy and car was ready when they said. I am very pleased with my experience.

I went for my warranty check up and a recall fix. It was a good experience.

Christian was very knowledgeable and friendly went out his way to help us and answer our questions! Great experience and a great deal on my 2021 Subaru Outback!

Enjoyed the buying process as Tyler our salesmen did a wonderful job working with us to select our vehicle. Tyler is very knowledgeable and answered all of our questions about the various models. Tyler even drove to another dealer 120 miles away to pickup our vehicle . Great job and great team at Autonation Subaru thank for a great experience!!

We bought our car from Tyler and he was amazing from start to finish!! Very knowledgeable and friendly never pushy always taking the time to answer any questions. He even drove to another dealer in Capitola to pick up the exact color and model and drove it bank to Roseville. Thank you Tyler and the Subaru Roseville team!!

All good. Just a regular service Only 12000 miles on car so no issues. Basically oil change and tire rotation

Amber had great customer service and was easy to work with !

Lacey was professional, knowledgeable, and thorough. A very pleasant experience. Mechanics caught a pending problem, which was fixed.

Christian was an excellent sales associate: knowledgeable about the vehicle we were buying, professional, polite and personable.

I am so grateful to have Cody for my service technician... his personal acknowledgment of my repair needs/attitudes is always amazing.... I was ticked at all the advertisements Subaru sends to me. About every 4 days, Subaru sends me either email or paper correspondence... I?m 71, I?m overwhelmed...lol. He laughs and said ?we just want your business?. He made me laugh!!! He?s a great guy and reads people well! He is probably the biggest reason I come back. He makes me feel more trusting... like I haven?t walked into a tank of sharks (Previous experiences with most automotive repair shops and dealerships). He is very knowledgeable and professional.

I bought my Outback at another dealer but I live three miles from AutoNation. I was very happy with the friendly service and will return for more maintenance when needed.

Jason in Serving is knowledgeable and shows real concern about keeping my 2018 Subaru in tip top shape! He informed me of the process of my Sevice appointment. Great guy to have in service!!

I was just in for a first oil change they said about a hour and a half they got me out sooner, the car (a ascent) feels like the steering is way to sensitive To me !! l asked about it and was told that?s the way they are I?m still not sure if that?s true or not l would like to drive a different one to see.

I always get really good service here. They take into consideration my time needs. They are polite and never try to ?up-sale? which I really appreciate!

Great experience! We never bought a Subaru before and ended up buying 2 cars for a great deal. Our sales and finance representatives were extremely skilled and knowledgeable.

HEATHER AND ALL DID A GREAT JOB. THANK YOU....WE WILL CONTINUE TO USE YOUR DEALERSHIP!

Best customer service ever! Very happy and looking forward to our next purchase.

Super service, friendly. I was totally satisfied with the service done on my Subaru.

I was the first car to appear for a schedule oil change, 8 am. Took over 2 hours. Music is way too loud, heavy rock music played, my ears where ringing when I left. The dealership focuses on making employees happy, and forgets the paying customer.

Sergei listened to us and put us in the right car for us.

Jenna and everyone I interacted with at Roseville Suburu was very helpful.

I love the customer service at this dealership, from sales to the service department. everyone makes sure the customer is happy every single time.

Sales person, Christian Hanes, was low-pressure and not in-your-face, which is so refreshing when contemplating spending $31,000 for a new car.

I have never been in a dealership that did not stressed me out until I went to AutoNation Subaru Roseville! I love working with Coleton because he went above and beyond my expectations. He was really patient with me and did not force me to buy anything which makes me choose and buy the car that I really like -- that's a first! Bradley was my finance guy. He was straight forward with my payments but also honest at the same time, he really gained my trust! Subaru AutoNation Roseville is my dealership from now on and forever!

This review is 5 stars because I ultimately received a good deal and the customer service after the buying process is outstanding. The buying process did take 3 days, which really was quite annoying, but again I'm not going to punish now after receiving the deal I wanted. I am only saying this so that maybe the buying process can be improved for future. I would much prefer an experience where both parties are upfront about what they are looking for verse both parties actively trying to screw each other over. I also understand that this is the culture of dealerships, but maybe AutoNation can be the dealerships to change this.

Justin Connelly was very genuine in quoting the price of Subaru Forester; and also reduced a little bit from what he quoted, when asked to give us the best price. John Elmore was also very helpful in getting the SUV ready for delivery and explained the various features and how they work. Overall my experience at AutoNation was very positive and satisfying.

Great experience! The service advisor, Heather, as well as the service manager, Mike were amazing. Heather was very professional and answered all my questions. Will definitely take my Subaru back to them when I need other service!

The best Subaru service department. We transferred our service to this dealership after a less than perfect experience with the dealership where we bought our Outback. We are so impressed by the professionalism, friendliness and quality of work. I would like to give a shout out to Cory our service adviser, he is the best.

Roseville Subaru Service Center, they are friendly and helpful to their clients.

Started search for a Subaru two weeks before purchase and received quotes from numerous dealers. Zen at Auto nation Subaru sent a quote and was the only one who did not call and pester us like the others. Made an appointment to see Zen and purchased the car he quoted at the price he quoted. Zen spent a good deal of time with us, explained the nuances of the car to my wife, was very knowledgeable and patient. An enjoyable experience.

Cody is the best! He makes coming in very easy and comfortable. He is a great asset to you team at Suburu! Thx

I made an appt for 6 month service on brand new Subaru. Had questions that were answered by the service rep. Was able to sit in a very comfortable, socially distanced waiting room. And the best part, the service rep ensured that a software issue was handled! That meant I didn't have to make a separate trip to have that handled. Very happy about that.

Great experience. I purchased a 2021 Subaru Forester and couldn't be more pleased. I took my vehicle in to have the interior and exterior detailed with a Perma Plate finish. Heather was very helpful in getting someone also to go over features in my vehicle as she was helping someone at the same time. I definitely recommend AutoNation to purchase a Subaru.

Very disappointed in my experience with this Autonation. We bought a car from Spokane and had it shipped from Roseville. When it arrived it had a dead battery and the gas gauge was not working. We had to take it into our local Toyota dealership because the local Autonation didn’t give me a new battery, just jumped it which left my car dead in the middle of street a couple days later. While the work was being done at our Toyota dealer this Autonation would not answer calls or help at all with this car they sold us. When they finally did answer they were extremely rude and tried to put the blame on us like all these problems just miraculously happen in the past month. $1,200 bill later and you can’t help us with the bill at all when you sold us a car that you knew had problems. Shame on you. Needless to say we will never be getting a car at Autonation again.

Lacy took great care of me. The extra warranties have been a lifesaver.

Lacey handled my service repairs. She?s fantastic! Kept in contact to let me know what the issues were and approximate cost. Dealt with warranty people and I paid less than expected.

As soon as I arrived for service appointment I was met, the tech came out right away and let me know about the service and that it would be brief this time. I got a call about 90 minutes later and it was all done. Checkout was clear and quick. I really appreciate Raj.

I had the best buying experience ever! Colton Oliver and Robert were knowledgeable, extremely helpful and super professional. I love my Crosstrek.

Very impressed with Lacey Black, my service consultant. Very friendly and helpful. Subaru of Americas sent a computer upgrade which was installed and there seem to be a few glitches. Lacey has been most helpful and willing to get them corrected quickly.

Our car buying experience turned into a nightmare. When we first looked at the car my wife noticed a black line on one of the doors. The sales person assured us that the black line would not be there after they detailed it. The buying process was long and tedious. The salesperson kept leaving the office an I would have to look around the facility trying to find him. This happened several times. Since we paid cash there shouldn't have been a long time spent in financing. By the time the car was done it was dark out. I am very disabled and was totally exhausted at this point. We drove home, parked the car and called it a day. We got up the next morning and went out to look at our new car and the black line was still there. I called the dealer and explained the problem. I was told that I had to bring the car back in for them to clean off the black line. I asked if they could pick up the car as it takes about 45 minutes each way for me to drive to the dealership and would be very painful due to my disabilities and it was their error not mine that the line was not cleaned off. I was told that they could not pick up the car but would try to work something out. They called me back to say they would send someone out probably the next day. I was called the next day and told that the salesperson that handled the sale would come out and clean it off with a special chemical that takes off glue lines. I then received a call from that salesperson who stated that he would like me to wait for a couple of days until a missing window shade would be back in stock. I had already been told that the shade would be shipped to me. I told him that was not acceptable. Then he told me that he would have drive 35 minutes each way. I told him it even took us even longer to make the drive. He then tried to get to try to clean it off myself with Windex. At this point I requested he have his supervisor call me. He asked why and didn't want that. I told him I will call his supervisor and not to contact me ever again. When I contacted his supervisor I let him know what had occurred. I also told the supervisor that I wanted no more contact with the sales person. To rub salt in the wound I received an email from the sales person about an hour later. Supposedly they are going to send out a, "Porter", to fix the problem. More will be revealed.

Smoothest and most pleasant car buying process I?ve ever had. Thank you Patty :)

I purchased a used Subaru from AutoNation Roseville. I was impressed with the service so I decided to bring it there for any service it needs. I feel like Jenna is great at helping me know how to keep my car on the road for a long time with out upselling services I don?t need. I?m glad she is my advisor.

Christian met us at the front door and answered all our questions.

Process smooth, although a time snag happened in getting the car paid for and the transaction finished...

We purchased a used Subaru from a private party and took it in for a small recall. The Subaru service department went above and beyond and we left impressed. They paid for an Uber for us to go to a shopping area while they were working on our car. They also finished the work in minimal time and provided excellent customer service. Our service tech Cody was extremely friendly and helpful!

AutoNation Subaru has great customer service..., and I would recommend them to anyone.

Amazing Service, they made it so easy to get any repairs done!!!

I have had numerous issues with my Subaru and Subaru Auto Nation and Customer Service Rep has been very helpful in resolving my repair problems.

found the car i liked, purchasing and paperwork was a seamless process.

Very professional, quick service, friendly personnel.

Sold my car, great experience. Would use them in the future.

This dealership is the best I have ever experienced in all my car buying years! They are efficient, competitive, and do everything they can to make your experience positive and memorable. I purchased my car there as they were so easy to work with and immediately offered me a significantly better new car price than the other dealerships I negotiated with. Beyond that, the customer service experience is terrific. A special shout out to Service Advisor Cody, who made my appointment so pleasant!

Fast quality service,clean showroom and shop. Good customer service from RAJ

Zen, our sales person and Bradley in Finance were the best persons I have ever worked with . In fact Zen called us up yesterday evening to see how we liked our new car and answered the several questions we had on connecting our phone to the cars navigation system.

I simply had my oil changed at Roseville Subaru. James is a super nice guy. The only thing that was a bit of a bummer was that when I made the appointment, the lady said that "No appointments are available if you want to wait". I then arrived to find absolutely no one in the waiting room and James asked me if I wanted to wait. My wife was already there to pick me up or I simply would have waited.....

The sales team and advisors were great answering all my questions. I did not feel pressured. Only bump was trying to revise my budget at the end to accommodate for the warranty package. This information needs to be provided earlier in the process.

I was buying out my lease! I had a great experience with the dealer representative ( John) who assisted me. He was terrific! I love my Forester!

We purchased a Subaru Outback a couple of weeks ago. It was the best purchase experience of all the cars we have bought over the years. Zen was extremely knowledgable of the car's equipment and very patient will this technowimp Thank you all for your help

Purchased a pre-owned pickup which had just come in on trade. The salesperson notified me when it was ready and I was able to come in, test drive, and purchase that day. Had a 5-day window to have inspected before finalizing purchase. Everything checked out. Price was fair, and the staff was low-key. Overall good experience.

Excellent service by Sergey at Auto Nation Subaru Roseville Ca. Great guy. Very informative and helpful. No pressure and the transaction was quick and efficient.

Also very comfortable waiting room and clean facilities

This Subaru dealership/service in Automall, Roseville is great! Jason took care of my Outback and had a friendly, quick, complete, and excellent service overall. He is the best and most valuable personnel in Subaru. They have the best team of people also. Please look for him when you schedule for services.

Great experience all around! Love the car. Sales people were great. No pressure at all. I started out talking through email and they answered all my questions without telling me to come in and test drive the car. Highly recommend.

Jason Wanner was amazing!! So efficient and respectful

Great while you wait environment. Happy engaging staff.

Excellent customer service. Car serviced. This is the 4th car purchased from this dealer

Heather arranged my service for my vehicle and was very pleasant as well as professional. She explained everything in detail and answered all of my questions.

Our sales rep, Zen, was knowledgeable, kind and made our car buying process a positive one. The dealership?s sales philosophy is low pressure. Great experience and we love our Subaru!

Heather in the Service Dept. is world class. She has superb customer skills and really knows the vehicles—great technical expertise. She took good care of our Outback and clearly explained all the issues.

Jason was friendly and prompt . The service provided was excellent . The waiting room was clean and friendly . I will ge happy to go back

We had a very pleasant experience purchasing our Crosstrek.

Cody is great! I always get a friendly and personable welcome as if I was the only customer. I have been lucky to get him each time I come in for a service.

I was having problem with battery in my subaru . I had let the car sit to long due to the covid19. Staying home. Car wouldn't start. Called my insurance for service. The tech that came was able to start car but said I would need to r eplace battery. Battery only a year old. I took the car to AutoNation as I had bought the battery from them. They tested it and said it only needed a good charge which is what they did. No charge for service. We've always had the best of service from them for the past five years. Bought the car there too. Thanks AutoNation Roseville

Great experience shopping for a car. I will be looking to

Piece of cake! Great service. Easy process. No hiccups!

So battery on my Impreza (love cornering in this car!) needed to be replaced. Already had to jump start it twice, so needed asap. Called Subaru to be sure they had the battery, parts guy was really nice, even called a service manager to make sure I could get it installed that day. Subaru was VERY busy when I got there. I have been in similar situations with other busy dealers and have been treated rudely. Not here. Manager Raj explained my choices, I got a lifetime battery-worth every cent.

This was a great car buying experience. No pressure, super knowledgeable and friendly salesman, fast financing process, amazing deal, and I absolutely love my new car.

Our salesperson, Tyler, was helpful, knowledgeable, and patient with us throughout the process. Because of the time he put in with us, we made an effort to buy the vehicle on a day he was working so he?d get the commission. The finance guy was a dolt who didn?t understand the paperwork he was pushing us to sign, but that?s a different story.

Ever sense I had purchased my 2019 STI I have received great help anytime needed, and I?m not worried about any failure

Friendly and informative staff to facilitate test drive and answer questions about the vehicles. I chose to do the majority of the buying process online via email, and while there were a few frustrating aspects of working with the sales team over email, in the end they gave a great price and were pleasant to work with.

I was particularly impressed by the consummate professionalism demonstrated by the individual who oversaw the process of servicing my car, Raj Sarin.

Raj is a great service rep! I?ve only been there 2x this year and he delivers excellent customer service! Doesn?t rush or force you or make you feel bad with your choices of service

Raj Sarin is the best ,great customer service He accommodated last minutes

Everyone was very helpful and respectful. We were not sure what the process was going to look like during these Covid times, however we were pleasantly surprised. The process for test driving, choosing our car, and buying the car were all easy and hassle free. Thank you for a great experience!

Our salesman was very nice and helpful. We didn?t feel pressure to buy at all. Breath of fresh air for sure!

The experience was great up until the very end. After purchasing my jeep I drove off the lot to leave and within a block, I noticed there was a chip in the front windshield. When I got to a parking lot (less than a mile away) I called the salesperson and he told me to come back. When I got back, he said he would have seen it and he "stamp dates" all his pictures and it wasn't on there. He got his manager to come look. He was very rude to me. I felt like I was the "bad guy" and I was putting him out to help me. We paid cash for my car and to be talked down to, was an awful way to end this experience. The manager said he would have my windshield fixed, but I'd have to drive back to Roseville from Reno, and he'd fill my tank. He asked the salesperson to connect with me on that repair, and I have heard Nothing back from them. It has been 11 days. The salesperson was super friendly and went out of his way to make my experience great....just the chip in the glass made this whole experience sour to me. Thanks for listening.

Sales agent was excellent: lots of information, no high pressure, listened well to our needs.. The financial officer (purchasing experience) was excruciating and unpleasant! Overly long process of trying to sell me unnecessary coverages for outrageous costs, refusing to take no for an answer. Relentless!

Excellent Service n Comment Cody Pinkinpaugh for always ready to help n bring honest.

Again, I had a speedy and efficient response to a minor problem. After a dead battery, I needed the dealer to re-set the WAY too complicated clock. It took 3 service people, but it was done while a fourth stood by in reserve. It w as a quiet afternoon, to be sure. But it was a typical experience here at my Subaru dealer at the Roseville CA Auto Mall. Outstanding and cheery service.

I always choose Jason Wanner to assist me with car services because he is honest,very professional and sincere.Very seldom you find one like him in car dealerships,a good person.

I came at short notice without appointment and still was taken care of with fast and friendly service. I will always keep coming here!

Service Rider Cody was great. Kept me up to date, cover all repairs and cost. Call to let me know when parts arrived and when there was a delay. He did a great job.

Thank you for the service! It was quick and complimentary.

Waiting room had chairs positioned 6 ft. apart. The point person, Raj, was polite and kept me apprised as to my car's repairs/service needs.

Subaru Autonation prepared their waiting room according. Chairs 6 ft. apart and a young fellow cleaning the chairs. Raj (point person) kept me well informed about my vehicle and the service that was needed not only for this appointment but six months from now. thank you... gail bell s

My service representative is very professional and accommodating so I know my car is getting serviced properly and on time. I also appreciate her clear messages about my car service and what needs to done in the future.

I arrived for my oil change appointment about 15 minutes early by accident. The agent that I had an appointment with, without looking up from his computer, told me that he?s was leaving right then because he had a doctors appointment -?sorry.? I then waited in front of the 5 other service agents in the non-existent line. None of them acknowledged me for 8 minutes. I finally asked the agent I was nearest if I had to do anything else to get checked in. She then told me that the man I was supposed to work with today had a doctors appointment and that someone down ?that way? would help me. I thought that because now every agent had glanced at me awkwardly and was acting busy, that they were busy and that they were ?getting to me.? I waited patiently for 10 more minutes. Then I approached the agent that was pointed out to me earlier that would be helping me. She was very uncomfortable, she said she had too many appointments coming in the next hour, that the man that had scheduled my appointment had a doctors appointment and that she could reschedule me if I wanted. I just stood in front of them for 30 minutes, I had arranged my day around this 3:20 appointment for the last month, that didn?t seem like a great option for me. There had been 1 other customer in the service department the entire 30 minutes I had been there. She tried to pass me off to another agent, then ultimately decided to help me, and give me my simple oil change for free, which of course I was happy with; but it doesn?t change the fact that I didn?t feel welcome at the dealership where I bought my car and they advertise it?s supposed to be like a ?Subaru Family.? It also doesn?t change the fact that my young kids and I waited for a simple oil change 1 hour 45 minutes instead of the normal 45 minutes.

This is the 2nd vehicle I purchased from this dealer and have been very satisfied with the purchase process and the service.

Made an appointment on 12/09/20 for 12/11/20 at 11:30 to test drive a Jeep Wrangler with Mariah. I confirm my appointment that morning and go to the dealership and talk with Mariah and she gives me the keys to test drive. I love the car and go in to the dealership to buy the car, and Mariah tells me they sold the car while I was driving it? No one told me someone else was in line, but according to Jeremy, they overlap customers appointments “in case someone flakes” and dont care to say anything. I told him I confirmed my appointment AND WAS READY to buy the jeep and he told me “well we had someone come from Reno for it at 10:38” okay, I came from sacramento who cares? If someone was going to buy it why not tell me ahead of time? Why let me test drive it? Why bother going through with my appointment? Jeremys only response was “I know you’re upset and lashing out but this is how we do things” okay I’m upset because I was going to buy a car that you already sold to someone else and didn’t tell me. Your business practice is dumb and how you treat customers is worse. I’d go to a different dealership, I’ve never had an issue at other places, because they’ll put a car on hold until a potential customer turns down the car and then go to the next. Not line up multiple for the same car AT THE SAME TIME, and then say “sorry we sold it.” So stupid.

Purchase took 6 hours. Backseat cover which was included in purchase was not ordered as promised and required following up in my spare time. Salesman Zen S. Was very informative and attentive. I enjoyed working with Zen very much.

I had a great car buying experience at Roseville's AutoNation Subaru. The entire process was super quick, efficient, with no hassle. The staff was not pushy and truly a pleasure to work with. I test drove the vehicle I was interested in and leased my chosen vehicle on the same day. I was in and out of the dealership within 2 hour's time. I am very happy with my entire experience at AutoNation Subaru Roseville.

Although my travel plan was delayed but I really appreciate Heather, adviser at Autonation Roseville Subaru, has the transmission replaced. Hope the car will go for another 100K miles.

Time and time again the service never falters. I have always had great customer service and communication, in particular from Jason Wanner! He makes you feel very welcomed and takes pride in helping keep your car in the best shape. He is a straight shooter and the main reason I continue to bring both my Subaru?s back to Roseville Subaru.

Only oil change and regular service. Had a nice waiting room

Service writer provided excellent customer service

Service advisor Jim is friendly and professional. The car was done at the time promised.

I serviced my car with Jason Wanner at the Roseville Automall. Jason was incredibly patient and thorough in answering all of the questions I had about my car. He was very professional and made sure that I was totally satisfied and understood everything they did oh my service. I would definitely take my car back to Roseville Automall I?m definitely back to Jason Wanner.

I had a pleasant and productive experience buying my car.

Cody at Auto nation Subaru is amazing, he is very friendly and informative.

We were treated with respect and concern. Heather helped us through the entire process and was great! She took her time with us and listened. We felt that she truly cared about us. We also felt that the technician who worked on our car was thorough and did an excellent job. Everyone we came in contact with was considerate and took all the necessary precautions regarding the Covid-19 virus, including covering our entire seat with plastic.

Cody at Auto nation Subaru is amazing, he is very friendly and informative.

I always have a great experience there. Kody is the best!

Cody has been my service advisor for my CrossTrek for the last several visits. Great service quick and through

My radio no longer had sound after the Subaru software download. Roseville Subaru were happy to reset the radio. Excellent customer service.

Quick, Accurate, on time

Appreciated Jason?s help with getting my brand new outback working properly. Replaced a faulty battery.

Great experience overall as always. Worked with Cody and he was very knowledgeable about the 2021 Ascent that we purchased and all the new features it had from the previous year. Definitely helped that he could answer all our questions easily and on the spot. Definitely care about the customers.

great guys that work in there, very friendly and caring.

Tyler did a great job sticking with us throughout the whole process. Was looking for a pre-owned and bought a new one instead. I love it.

Excellent service. My service rep- Cody was very attentive. He found answers to my question on why the trunk want opening when waving. Y hand over the embalem. Ha haha. It was user/owner error.

Sold my car to AutoNation, got a fair offer for a dealer. Could have sold to private dealer for more but saved the hassle. They paid buy off to financial institution quickly.

I had an outstanding experience at Roseville Subaru.Patty, Amber and Rod were great sales associates to help me through my purchase. Straightforward customer service!!! I never felt like they were trying to add some cost or sneak anything in back door or up sold or lied to. Oh yeah and I love my new Subaru

Scheduled immediately and accommodated my schedule. Greeted me kindly upon arrival took me early. Called me to let me know my car was ready. Was kind checking out by all staff.

Awesome service as always... The tech was knowledgeable and fast!

Everyone was wonderful and treated me like I mattered

Cory was awesome to work with. He was able to assist me with ease and he answered every question I had. He made it quite an enjoyable experience!

Raj has helped me when I’ve brought my Subaru Forrester in for service. He is knowledgeable, helpful, and friendly. They have an awesome waiting area, socially distanced. Highly recommend.

I have been bringing my Subaru Outback to AutoNation for service, over a year now. Recently. I had a problem with a fender tab that had broken. I discussed the problem with the Service Director Mike and Cody, a Service Advisor. The problem was immediately corrected . Both Mike and Cody were very professional and courteous. Infact, I was so happy I decided to have them install wheel opening protectors. The protectors turned out great too. They were also installed in under 2 hours. A special thanks to Mike and Cody for the exceptional service I received. I look forward to my next visit to AutoNation Subaru..

While there are dealerships closer to home, I always go to Auto Nation. Always willing to accommodate my schedule. Can always count on fast reliable service.

Great Customer Service and attention to detail

The service department did a great job, got the car in and done in no time.

I had the best experience with Cody and Andy Smith. Both were professional, courteous, knowledgeable and kind. I appreciate this kind of service and will return because of these two employees.

My questions and concerns are always addressed to my satisfaction. I looked at a dealership closer but found Auto Nation Subaru was more professional.

Easy quick and friendly

I don’t have so many complaints about the friendliness or the respect level, but I don’t feel that I got the best deal possible with my credit score. I also requested to have my car delivered to me, I was driving my moms car and I have a two-year-old daughter. So it makes it hard to pack everything up and get a ride back down there. I had to call and remind the person helping me, and all she said was I’m sorry I got caught up with appointments. It would’ve been nice to been giving some type a heads up about the car being delivered late.